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You have been asked to advise several firms on their supply chain management organizations. Specifically, you have been asked to help each company develop a

You have been asked to advise several firms on their supply chain management organizations. Specifically, you have been asked to help each company develop a set of supply chain performance metrics for use across their individual organizations. Each of the firms (A, B, and C) have put together a list of the top four metrics used by their Vice Presidents of Supply Chain Company A's top four supply chain performance metrics are listed below. Classify each of the following metrics as to whether they are Asset Utilization, Efficiency/Productivity or Customer Response/Effectiveness metrics 1. Average Pallets Loaded per Hour at DCs 2. Average Cost per Ton-Kilometer Hauled 3. Average Time to Process Order 4. Total Logistics Cost per Pallet

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