You have been asked to observe how Customer Service Representatives (CSR) use new ERP software at a large insurance firm. The CSRs who participated in the observational study were assured they will remain anonymous. Logging software installed son the clerks' computers, and the data files are analyzed to categorize the data entry errors by type, frequency and number of CSRs making a particular data entry error when using the new software. The company loses money as a result of data entry errors. The company policy clearly dictates that salary deduction would be made for workers who made mistakes that incur reduction of company profit. The problem report on the new software application is reported to your boss. Your boss then insists that the log files be handed in to allow the company to devise follow-up training for the employees and determine the reimbursement amount to be deducted from the employees' salary.

a) Identify THREE ethical frameworks and use them (separately) to argue why one should NOT turn over the data files to ones boss.

b) Identify TWO ethical frameworks and use them (separately) to argue why one should turn over the data files to ones boss.