You have been asked to support your training and development manager with the planning and implementation of a professional development event targeted at the IT sector. - The training event is scheduled over a two-day period at the Kempinski Hotel Ishtar Dead Sea, and will include a number of workshops, coaching sessions and team-building activities.

- The hotel requires a schedule of the types of activities proposed so that plans can be finalized.

- In addition, any guest speakers or motivational coaches will also require a minimum of three weeks’ notice for all bookings.

- In addition, you have been asked to design and deliver a workshop as part of the training event based on the dynamics of team working.

- It is expected that 120 people will attend the event. - The hotel has the following areas:

The hotels has 9 meeting rooms with 32,000 sq. m of total meeting space, with the largest room at 12,000 sq.m, and accommodate 150 people.

The Kempinski Hotel has state-of-the-art audio/visual services, Wi-Fi and hardwired internet access.

There is a large auditorium that will seat 150 people, and the outdoor pool can accommodate 200 people.

In addition, there are 15 break-out rooms, 10 with computers for up to 20 and 5 other seminar rooms that seat up to 30.

- The event total cost including all hotel expenses, hotel rooms and meals for guests, speakers and transportation costs were estimated to be JD 58,000

. - You are planning to sell each ticket at a price of JD 1050 with expected revenues JD 126,000 and profit of JD 68,000. However, the tickets sales are much slower than you have expected and if the situation continues, you are not expected to sell more than 50 tickets.

Part 1: A. Working in groups (with your group members):

1. Produce a professional schedule (using project management software) that identifies planning and resourcing prior to the two-day event. In addition, design a training pack to include a range of activities, seminars, workshops, team-building activities and breakout sessions. It is expected that 120 people will attend the event. There is a large auditorium that will seat 150 people. In addition, there are 15 breakout rooms, 10 with computers for up to 20 people and 5 other seminar rooms that seat up to 30. B. Working Individually:

2. Following the event, your training and development manager has asked you to provide some feedback. Produce a written evaluation of the effectiveness and application of interpersonal skills during the design and delivery process. Page 5 of 10 5 Part 2: A. Working in groups (with your group members):

1. Produce a report discussing problem-solving and its importance in planning and running an event. Your report should include a discussion of various problem-solving techniques and justify the solution methodologies used during your project. B. Working individually:

2. You should also include in your report a critique of the application of critical reasoning and your experiences of it.

Part 3: A. Working in groups (with your group members):

1. Design a two-hour workshop session based on ‘team dynamics’ to include a presentation, interactive links to suitable sites and an activity sheet that will require delegates to take part in some form of team-building task.

2. Include a detailed analysis of team dynamics, mentioning the roles group members played in the team and the effectiveness in terms of achieving the common goal. B. Working individually:

3. Include a critical evaluation of your performance and your contribution to the team you worked in.

Part 4: A. Working in groups (work with group members):

1. Discuss the importance of CPD and its contribution to own learning.

B. Working individually:

2. Consider your personal and/or career goals and identify your CPD needs and what actions would put you in a position to achieve these goals. Produce a development plan outlining your future goals and identifying how these can be realised.