You have been assigned as a project manager to oversee the overall process of creating a train booking system called Trains2U. Trains2U can cater up to 3000 passengers a day with the travel distance of 300km (one way) and stops at 4 main train stations. The train system will be placed at all 4 main stations and can facilitate the booking and cancellation of the tickets. Cancellation must be done within 36 hours before departure. Payment can be made with cash or card. The objective of this system is to ensure that all transactions are done smoothly.

As the project manager, you will need to ensure that you follow the software development process to organise work efficiently in order to deliver the system that meets the required functionality within a specific time frame and budget. Based on the case study above, answer the following questions:

(a) Propose FOUR (4) key traits that you should have as a project manager to be an effective leader of this project.

(b) Conclude between the spiral model and the rapid application model, which is the best to use for this project. Explain both these models with relevant diagrams. Justify your answer.

(c) Specify the activities you will need to conduct with your team based on the software specification and software development stages. To answer the following questions, you are required to read units 1 and 2 for further understanding of the concepts and factors mentioned below. Relate and elaborate your findings in your own words for better points. DO NOT copy and paste from other resources and claim them to be your own writing. Plagiarism will not be entertained and marks will NOT BE AWARDED. Please modify them accordingly.

(d) Suggest software validation measures that you can take to ensure that the quality of the system meet the user requirements.

(e) Outline the structure for a quality plan to ensure the quality of the system developed.