You have been employed as a business analyst for Kingdom Bank. Your main duties and responsibilities will include analyzing banking transactions, reviewing credit and loan applications, suggesting repayments and interest rates on clients’ accounts, and ensuring compliance with banking regulations.

What are the five business analysts' personal qualities required to fulfill the above duties and responsibilities?


Explain what is meant by competitive advantage from the Kingdom Bank perspective and what Kingdom Bank must do to sustain a competitive advantage.


What benefits would Kingdom Bank have if it outsourced some of its business functions?