You have been hired by a catalog company to computerize its sales order entry process.

Approximately 70% of all orders are received over the telephone by a salesperson. The other

30% of orders are received by a salesperson through mail or fax. The catalog company wants the phone orders processed real-time. The mail and fax orders will be processed in batches of 50 orders.

The following attributes are collected for every sales order:

i.Customer number (if the order is from a new customer, a new number needs to be assigned)

ii.Customer name

iii.Address

iv.Payment method (credit card for phone and fax orders and check for mailed orders)

v.Credit card number and expiration date

vi.Items ordered and quantity of each

vii.Unit price of each item ordered

Identify and describe at least ten specific control policies and procedures you will implement for

the sales order process.