You have been hired by Air Canada to improve their booking process. Assume that the current state of booking process in Air Canada is manual. You are required to plan an online system for the future state. You could determine the level of automation to be done for the future state based on economic feasibility.

The report must consist of the following:

1. Introduction and purpose of the assignment
2. Identify functional requirements and non-functional requirements of the Product Use Case (PUC).
3. Textual description of a use case scenario from the product use case. Use the example provided as a template, and provide all the key elements including main flow, alternative flow and exception flows as per the example/template provided.
4. Description of the functionalities current state process (Hand drawn sketches may be included)
5. Identify and describe a list of possible product uses that could be developed for a future state.
6. Select a product use case of and provide justification.