You have just learned of a decision by the First Circuit in the case of Cullinane v. Uber Technologies, Inc. In that case, the court refused to enforce a provision in Uber's terms of service requiring customers to submit any disputes against the company to arbitration.

Please provide guidance to your business partner explaining the court's decision and its implications for how you should go about structuring your website. Be specific as to the steps you believe you need to take to ensure that your terms of service stand up in court.