You have just received a request for information from the Law Society concerning a client complaint. In your opinion, the complaint is trivial, silly, and a complete waste of your time. You are very busy in your practice at the moment and would rather use your time and energy to provide good service to your clients. You figure you will get back to the Law Society when your workload lightens up a bit.

Referring to the Paralegal Rules of Conduct and other applicable legislation, what should you do? What can the Law Society do? Explain.