You have just started a job in a small community centre in a regional town centre. Part of your job role is to visit the homes of people who access the centre, to see what changes may need to be made to their homes to enable them to continue to live at home. You visit the home of Dot, a 60 year-old Aboriginal woman with an acquired brain injury. Dot opens the door to her home, and you walk in, advising Dot you are going to look around her house, and ask her some questions. Dot answers your questions with one word responses and does not seem to want to make eye contact with you. Dot appears agitated at your presence 

1. Provide a summary of Dot's presenting issues in accordance with confidentiality requirements as part of your role as a community services worker.