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You have just started a new position as the Revenue Cycle Manager at Eden Medical Center in Alameda County, California. Your boss, the Chief Financial

You have just started a new position as the Revenue Cycle Manager at Eden Medical Center in Alameda County, California. Your boss, the Chief Financial Officer, is concerned because he noticed the CMI declining over the past several years. He is also concerned because the CMI at Eden is lower than some of the other area hospitals, asked you what might be impacting the CMI for the facility

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