You have received a call from Senior Management. PEC has situation has improved. The team members' productivity has increased, and PEC Consultants are back in business (improved by 25% after the implementation of the learning strategy, and they now have a desired 40% market share). This time Ron called you to prepare for future programs. Ron has asked you to systematically evaluate the strategic outcomes attained through the organisational learning strategy and update policies and procedures accordingly to enable future growth