You have received an email from your work colleague which contains an urgent and important message. You are of the view that you need to forward the email to other colleagues in your department. Identify the correct approach to follow.

Select one:

a$.$ There is no need to write personal comments because of the urgency to forward it

b$.$ Editing the email can distort information therefore the email must be forwarded in its original form

c$.$ Getting approval from the original sender to forward the email is important

d$.$ The email is urgent so immediately forward it to your colleagues

Which statement does not depict workflow correctly?

Select one:

a$.$ Tasks can be assigned to the people with appropriate skills to perform the task

b$.$ Workflow has provisions to answer some possible questions that arise when deciding on or actioning a task

c$.$ Workflow follows a sequential order

d$.$ Management can concentrate on strategic business$-$oriented activities