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You have taken the franchisee of Boston Pizza, which is a full-service restaurant brand and also has a sports bar. Service delivery is very challenging

You have taken the franchisee of Boston Pizza, which is a full-service restaurant brand and also has a sports bar. Service delivery is very challenging because of the nature of services and how different they are from products. List 4 characteristics of services and briefly explain how you will ensure service delivery keeping those 4 characteristics of services in mind.

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