Question
You have worked a long, busy day as a health care administrator at the headquarters of Patients-R-Us, Inc., an integrated health system based in Fairfax,
You have worked a long, busy day as a health care administrator at the headquarters of Patients-R-Us, Inc., an integrated health system based in Fairfax, Virginia.Fifteen minutes before you plan to leave for home, you receive an urgent text from the office manager at a Patients site in Arlington, VA.She just has received a "visit" from federal agents who flash their badges and demand to see "someone in charge" who will "give them access to all office computers and hard copy files."The chief agent produces a Subpoena Duces Tecum (from the Eastern District of Virginia federal court) for your office's written and electronic documents.This law enforcement official says, very assertively, "We know what we're here to gather.My team and I will wait as long as necessary."
You and your office manager colleague understand that your days just got longer!This is the first federal "drive-by" visit that you have confronted in your career.What legal and policy concerns should you and other Patients-R-Us employees address?Apply risk management concepts: what should Patients-R-Us do - and not do - in this situation?Be specific in providing guidance to the health system's executive team and the office manager.
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