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You have worked a long, busy day as a health care administrator atthe headquarters ofPatients-R-Us, Inc., an integrated health system based in Fairfax, Virginia.Fifteen minutes

You have worked a long, busy day as a health care administrator atthe headquarters ofPatients-R-Us, Inc., an integrated health system based in Fairfax, Virginia.Fifteen minutes before you plan to leave for home, you receive an urgent text from the office manager at aPatients-R-Ussite inLeesburg, VA.She just has received a "visit" from federal agents who flash their badges and demand to see "someone in charge" who will "give them access to all office computers and hard copy files."The chief agent produces a Subpoena Duces Tecum (fromthe Eastern District ofVirginiafederal court)foryouroffice's written and electronic documents.This law enforcement officialsays, veryassertively, "We know what we're here to gather.My team and I will wait as long asnecessary."

You andyouroffice manager colleague inVAagree that your days just gotextended!This is the first federal "drive-by"visit thatyou haveconfrontedin your career.Whatlegal and policy concernsshould youand otherPatients-R-Usemployeesaddress?Apply risk management concepts:what shouldPatients-R-Usdo- andnotdoin this situation?Be specific in providing guidance toPatients-R-Usexecutives and themanager.

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