1. You host a few teams of young hockey players during a weekend tournament. In the evening, many run in the corridors, make noise and make prank calls to the rooms. They are all housed on the 3rd ^floor and a few regular customers make complaints. Some want to change rooms, but you are left with a few deluxe rooms on the 4th which  are normally more than double the price of regular rooms. What are you doing to resolve the current situation and prevent a similar situation from happening again?