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You manage a coffee shop with one barista (person making coffee). It take 3 minutes for them to make a coffee. You anticipate that the

You manage a coffee shop with one barista (person making coffee). It take 3 minutes for them to make a coffee. You anticipate that the time between customers' will follow an exponential distribution with rate requests per minute. (a) What is the maximum order rate you can handle if you want the probability of a customer waiting more than 3 minutes to be less than 20%

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