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You manage a department of 20 frontline employees in a large hospital. Very similar to most departments in the healthcare industry, your team is multidisciplinary
You manage a department of 20 frontline employees in a large hospital. Very similar to most departments in the healthcare industry, your team is multidisciplinary and includes individuals that work on different tasks, but they all work toward a common goal. Over the last six months, you noticed that the team has exhibited some tension, communication issues, reduced morale, and a decreased desire to collaborate. You understand that the team's behavior can negatively impact the work environment and ultimately patient care. You received a complaint from a manager from another department about the shift in the team's dynamic. You realized that you need to address the issues and you want to take the steps necessary to improve the teamwork and morale of the department.
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