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You may need to use the appropriate technology to answer this question. Periodically, customers of a financial services company are asked to evaluate the company's
You may need to use the appropriate technology to answer this question. Periodically, customers of a financial services company are asked to evaluate the company's financial consultants and services. Higher ratings on the client satisfaction survey indicate better service, with 7 the maximum service rating. Independent samples of service ratings for two financial consultants are summarized here. Consultant A has 10 years of experience, whereas consultant B has 1 year of experience. Use a = 0.05 and test to see whether the consultant with more experience has the higher population mean service rating. Consultant A Consultant B n1 = 16 n, = 10 x, = 6.85 * 2 = 6.27 51 = 0.66 $2 = 0.75 (a) State the null and alternative hypotheses. OH: H1 - H2 = 0 Ha: H1 - H2 + 0 OH: H1 - H2 > 0 Ha: H1 - H2 so OH: H1 - H250 Ha: H1 - H2 >0 OH: H 1 - Hy # 0 Ha: H1 - H2 = 0 OHo: H1 - H2 50 Ha: H1 - H2 = 0 (b) Compute the value of the test statistic. (Round your answer to three decimal places.) 2.007(b) Compute the value of the test statistic. (Round your answer to three decimal places.) 2.007 (c) What is the p-value? (Round your answer to four decimal places.) p-value = .0247 X (d) What is your conclusion? O Reject Ho. There is insufficient evidence to conclude that the consultant with more experience has a higher population mean rating. O Do not reject H . There is insufficient evidence to conclude that the consultant with more experience has a higher population mean rating. O Do not Reject H . There is sufficient evidence to conclude that the consultant with more experience has a higher population mean rating. O Reject Ho. There is sufficient evidence to conclude that the consultant with more experience has a higher population mean rating
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