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You must complete the following assessment tasks. Research and develop customer service policies and procedures for at least three different areas of a business. You

You must complete the following assessment tasks. Research and develop customer service policies and procedures for at least three different areas of a business. 


You must evaluate the practices for the quality of provision of the service and identify any failings. 


You must review the policies and procedures, make any adjustments if necessary, and communicate the new practices to staff.


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