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You often hear phrases like zero defects, do it right the first time, no excuse for poor quality in the media. Basically these expressions are

You often hear phrases like "zero defects", "do it right the first time", "no excuse for "poor quality" in the media. Basically these expressions are pointing to a desire for perfect quality on a project for all deliverables, all of the time. Do you think this is possible? Why or why not? Do you think these slogans are helpful or harmful?

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