Question
You own a cement company, and deal with most of the local contractors for cement, sand, etc. You have a reputation for high quality products,
You own a cement company, and deal with most of the local contractors for cement, sand, etc. You have a reputation for high quality products, and for good customer service. Your foreman has just run the standard quality control tests you have performed regularly on your products.
When the test results are ready, you discover that the new batch of product is 9% less durable than your usual material. It is still well above all industry standards and meets all building codes and requirements for the purposes for which it is intended, but it is, nevertheless, not up to your usual standards. Throwing it away would cost your company many thousands of dollars.
(1) List all of your options or choices about what to do with the cement?
(2) Are there legal issues with any of these choices? (in other words, do some choices possibly violate any laws)?
(3) Do you see moral or ethical problems with any of these choices?
(4) What would you recommend the company do and why?
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