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You plan to publish a knowledge article for agents about a promotion that starts in one week. You attach a Microsoft Word document with promotional
You plan to publish a knowledge article for agents about a promotion that starts in one week. You attach a Microsoft Word document with promotional details to the article.
The article and attachment must be removed from the Knowledge Search two weeks after publication.
You need to set up the publication parameters for the article.
Which two knowledge article options should you use? Each correct answer presents part of the solution.
Select all answers that apply.
Publish
Publish On
Expiration Date
Expiration Status
Create minor version
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