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You plug your wired headset into your computer. The headset does not show up on your device list, and you can t hear any sound

You plug your wired headset into your computer. The headset does not show up on your device list, and you cant hear any sound out of your headset. You unplug your headset and then plug it into another port on your device. Now you hear sound through your headset.
What troubleshooting technique are you using?
Functional testing
Structural testing
Root cause analysis
Debugging

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