You recently spent a night in a hotel and had to put up with a great deal of noise and insufficient sleep very early in the morning because of a faulty conditioning system. The night manager promised to contact you regarding compensation but you still have not heard from him. Write an email of complaint to the General Manager of the hotel. In the email: > describe the two (2) problems you faced at the hotel; explain what the night manager had said at the time; and say two (2) things what you want the General Manager to do. Guildline Introduction > Describe the two (2) problems you faced at the hotel; explain what the night manager had said at the time say two (2) things what you want the General Manager to do Conclusion