You return from lunch break and see your co-worker in a heated discussion with an irate taxpayer. Both have arisen from their seated positions in a confrontational manner as you approach. What would you do in this situation? A. Inform security and the manager of the situation. B. Try to calm the taxpayer and the co-worker by talking to them. C. Return to your workstation and listen to the discussion in case you are asked for details of the incident. D. Step between the co-worker and the taxpayer and try to defuse the situation. E. Step into the workstation as back up and support to your co-worker