You serve as the Director of Clinical Services within the People First San Diego organization. In team meetings, longtime employee Patrice, a woman in her later 50s, is often belittling and condescending toward Bo, another social worker. Patrice rolls her eyes at Bo's ideas and mutters under her breath. Further, Patrice often needs to be corrected for using the wrong pronoun to describe Bo (who uses "they" and "them"). You are not sure why this dynamic is occurring, but you suspect it has something to do with Bo being young and identifying as nonbinary.

Patrice may see herself as the "old guard" who needs to establish order and police the team. Bo has not voiced any concern about the situation; however, other members of the team have expressed discomfort to you. When you address the comments individually with Patrice, she explains that she doesn't realize she has been doing it and implies that you are being too "touchy." The comments and behavior continue, and you are not sure what to do. You decide to consult with the human resources department.

People First Site: https://cdn-media.waldenu.edu/2dett4d/Walden/SOCW/6070/FSD/index.html

Who Are We Tab to use

Who We Are

Our Mission

We are dedicated to putting people first. Through housing, employment, and mental, physical, and emotional health services, community members have the opportunity to build resilience, wellness, and financial stability.

Our Vision

To offer hope when people are at their most vulnerable To partner with others in building a network of wellness across San Diego.

Diversity & Inclusion Statement

Authentic belonging.This phrase drives our commitment to diversity, equity, and inclusion within the organization and greater San Diego. We strive to make a space where all have the freedom to be who they are. By welcoming multiple perspectives, we can better solve the complex problems that affect our community.

• Explain the role of human resources within an organization and how the department supports managers.
• Analyze the personnel situation within the People First San Diego scenario.
  • What type of conflict is occurring?
  • To what extent does the situation violate the mission, vision, and/or diversity and inclusion statement of the organization or violate the law?
• Describe how you would address the personnel situation through consultation with human resources.