You serve on the board of directors for a local non-profit agency, the CEO of the agency comes to you and asks if you will help her to build teamwork with the staff and board of director, including building greater trust. Apply Kotter's Change Model to the problems the board is facing, the following steps can be taken:

1. Establish a Sense of Urgency - This step involves creating awareness about the need for change and the urgency to address the problems. The management should communicate the severity of the issues to everyone in the organization and emphasize the importance of finding solutions. This will create a sense of urgency and a willingness to take action.

2. Form a Powerful Coalition - In this step, a team of individuals with the necessary skills and expertise is formed to lead the change efforts. The team should comprise of individuals from different departments and levels of the organization to ensure a diverse perspective. They will work together to identify and implement solutions to the problems.

3. Create a Vision for Change - The team should develop a clear and compelling vision for the future of the organization. The vision should be communicated to everyone in the organization to ensure everyone is working towards the same goal.

4. Communicate the Vision - The vision should be communicated effectively to all stakeholders in the organization. The management should use different communication channels such as meetings, memos, and email to ensure that everyone understands the vision and the need for change.

5. Empower Others to Act on the Vision - To successfully implement the vision, the team should empower others in the organization to act on the vision. This can be achieved by providing training, resources, and support to employees to enable them to participate in the change efforts.

6. Create Short-Term Wins - The team should identify and implement quick wins to demonstrate progress towards the vision. This will help to build momentum and support for the change efforts.

7. Consolidate Gains and Produce More Change - After achieving some quick wins, the team should continue to work towards achieving the vision. They should consolidate the gains made and build on them to produce more change.

8. Anchor New Approaches in the Organization's Culture - Finally, the team should ensure that the changes made are embedded in the organization's culture. This will ensure that the changes are sustained and become part of the organization's way of doing things.