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You visit a restaurant twice in one month. The first time, the service is excellent--prompt seating, attentive waitstaff, and quick dish clearing. The second time,

You visit a restaurant twice in one month. The first time, the service is excellent--prompt seating, attentive waitstaff, and quick dish clearing. The second time, the experience is not as great--slow service and less attentive staff. Which characteristic of services does this scenario illustrate? Variability Inseparability Perishability Intangibility

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