Question
You will acquire the skills to: Demonstrate the effectiveness of operations management using project management, Six Sigma, and lean tools. Apply analytical skills and problem-solving
You will acquire the skills to:
- Demonstrate the effectiveness of operations management using project management, Six Sigma, and lean tools.
- Apply analytical skills and problem-solving tools to the analysis of operations problems.
- Examine team dynamics during the problem-solving process.
Use the course-assigned reading materials for this assignment.
For this assignment you will analyze a quality issue, as an operations manager, utilizing the DMAIC process and applying appropriate lean and Six Sigma tools. Please also use additional outside research to answer the following questions:
For your current organization or an organization, you have worked for in the past, describe what (if any) processes they had in place to measure quality.
- Was there standardization of processes to ensure consistency and reduce variation?
- Define the current state of quality for the organization, and what the future state should look like.
- Discuss recommendations for this example to achieve higher quality standards, reduce waste, and ensure consistent processes and procedures. Ensure that your recommendations include lean and Six Sigma tools and techniques to measure and analyze this data going forward.
- Discuss how these recommendations will address the improvement and control steps of the process going forward.
- Discuss also, how as an operations manager seeking to improve team quality, you might utilize feedback from your team. How would you include your team in this decision-making process, and what would that process be like?
- Support your statements with references and in-text citations.
In the discussion forum, you are expected to participate often and engage in deep levels of discourse. Please post your initial response as early as possible and continue to participate throughout the unit. You are required to post an initial response to the question/issue presented in the Forum and then respond to at least 3 of your classmates' initial posts. You should also respond to anyone who has responded to you. Your paper should be at least 500-word COUNTS and include references and text citations.
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