You will assume the role as a HRM Manager negotiating to keep Cindy LuLu. I am trying to balance internal alignment and equity while also being competitive with the offer she received. You will assume the role as Cindy LuLu during a simulated negotiation. I want Cindy LuLu to be assertive but not aggressive during the discussion.She appears to be very motivated by the financial incentives but as the HRM Manager I will focus on pointing out the problems that may be ahead for her at her new company while focusing on her potential here. I want this to be a back$-$and$-$forth conversation. I will include the details of the case below.

Case Details:

A three$-$year employee Cindy LuLu says she received an offer from another employer and is considering accepting it$.$ Money is a huge factor. She currently makes $$60,000$ per year and the offer is for $$68,000$ per year. She says she will decline the offer if you agree to a $$5,000$ pay increase. The employee is a top performer, and you are determined to retain her but need to keep a variety of other elements in mind. For one thing, your budget is very tight and a $$5,000$ increase would take $50\%$ of the pool of money you have available to make adjustments for all $20$ employees you supervise. You have heard through the grapevine Cindy wasnt initially interested in leaving but that she was disappointed in her last pay increase $(3\%),$ so she was just sending out some feelers to have some leverage to use against you, but she is now seriously considering the offer.You know the position would add $30$ mins $($put in dollar terms$)$ each way to her daily commute, and she already complains about the traffic she encounters each morning.After reviewing her pay grade $($$$55,000$ to $$65,000)$ you realize she is right at midpoint, which is typical for employees with $3$ years of experience at your firm. However, her performance was considered A$,$ while other employees in the position are also making a similar salary although several earned a B and one received a C$.$After talking to Cindys direct supervisor, Phil, you believe that money really is the motivating factor behind her decision to consider this offer. Employee Performance Years of Service Current Pay Rate Gender A $-$ Cindy LuLu $3$ $$60,000$ Female B $3$ $$58,500$ Female B $5$ $$60,000$ Male B $9$ $$63,000$ Male C $10$ $$60,000$ FemaleWhile your current compensation system does allow some flexibility for performance, the increase differential isnt enough. A performers get $3\%,$ B get $1\mathrm{.}5\%,$ and C get $0\mathrm{.}5\%.$ Your HR team is having a tough time comparing the external market data because benefit packages are so varied.You know the offer for $$68,000$ is on the high end of the market, and after looking on glassdoor.com, you realize the atmosphere at the employer she is considering is a bit toxic. While you have some complaints about communication and some employees feeling overworked, the reviews your employees post on glassdoor.com are overwhelmingly positive. Your best estimate show your salary range is just below the external pay available for this position.After talking it over with the HR team, you have been told you can only offer Cindy a $$2,000$ increase, which falls short of the $$5,000$ she is requesting. You can a discussion about sticking with a workplace she know is awesome vs$.$ taking a chance at a new company. Remember, the NLRB says you cant prohibit other employees from discussing their pay at work, so the impact of this decision could have a domino effect on other employees within the organization. While you wont go as far as telling her she cant talk about any action you take, try to subtly get the point across that with the $$2,000$ increase she will be making more than at least one employee who has been there for$10$ years

$.$The opening comment you would make is: "Cindy, thank you so much for bringing your new offer to our attention. I've talked to our compensation department about the offer and I$\text{'}$d like to see what we can do to keep you working here. You are a valued employee so we are doing all we can to keep you here. I understand the offer is higher but I$\text{'}$d like to help you think through the ofFer".

You will play the role as the HRM Manage

oNeed a back and forth script between Cindy LuLu and HR manager until Cindy LuLu decides to say or refuses the counteroffer and decides to leave