you will manage an improvement and innovation for the supply chain of an organisation COLES

b. Determine your approach to come up with your improvement to the supply chain. To do this, please research the following concepts and explain how you will use them in your project.

Concept	Definition	How will you use/apply it in your project?
Cost-benefit analysis methods
Knowledge management systems
Continuous improvement systems and processes
Creativity and innovation theories and concepts
Organisational learning principles
Quality management and continuous improvement theories
Gap analysis

answer all the questions and use your own world

refereced