You work as a database administrator to TZW International Bank. A colleague who was recently hired to implement a Quality Assurance (QA) testing environment for the in-house application development team is experiencing some difficulties configuring the Windows Server 2008 R2 host and is unable to successfully test the SQL Server Setup Support Rules. He lacks experience with SQL Server and Windows Server 2008 R2 and has approached you for some guidance.

Create a professional and descriptive report that provides him with some suggestions for how to proceed that include the following:

Information on accessing and searching online for MS product documentation

A basic strategy for diagnosing and resolving the problem