You work as a Product Manager at Happy Holdings, a midsize management consulting Links to an external site. firm in Tampa, FL. You are in charge of a 20-person team compromised of technical writers, graphic designers, software developers, and business analysts. Your team is responsible for creating and maintaining internal Happy Holdings documents such as executive summaries, style guides, and technical reports as well as client-facing products such as user manuals, tutorials, instructional videos, proposals, and presentations. As consultants, your work generally unfolds in five stages: discovery, strategy, implementation, evaluation, and knowledge sharing. Besides creating materials, your goal is to ensure that your clients can do what you were doing after your work ends