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You work as a serving staff in The Continent Hotel's restaurant La Bellissima. A group ofcustomers enters the restaurant and enquires if a table is
You work as a serving staff in The Continent Hotel's restaurant La Bellissima. A group ofcustomers enters the restaurant and enquires if a table is available. You greet them graciouslyand proceed to seat them. Once seated, they ask if the restaurant serves plant-based meals. Youquickly respond with a yes and hand them the plant-based meals menu.You return after a few minutes and take the order. The customer then asks you if you providetable napkins. a.Identify the two customer service needs
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