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You work for a regional healthcare system and have been recently promoted into an executive position in which you have some administrative and financial responsibilities

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You work for a regional healthcare system and have been recently promoted into an executive position in which you have some administrative and financial responsibilities over additional departments including an outpatient surgery center. As part of your onboarding and assessment of the new surgery center, you've discovered that few analytics on the surgery center's operations and profitability are available. However, you were able to obtain some anonymized patient survey data that has been randomly sampled over the last several weeks. The data includes information on procedures and their outcomes, as well as some patient demographics, satisfaction and profitability.This data set has been included here. You also received a copy of last year's internal annual report that included the following infographics on patients:

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Patient Satisfaction Would Recommend to a Friend 35% Very Satisfied 24%

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