You work in an orthodontic practice. You act as the informal office manager, at least when it comes to ordering supplies. Your employing dentist is hopeless when it comes to administrative matters and since you have taken over, supplies don't run out. One of the suppliers is really pushing for you to use expensive, gold archwires. Clients who receive them are charged extra. You give it a try and they seem to work well. On a return visit, in December, the supplier pushes for a larger order. He takes you out to lunch to have undisturbed time to discuss the new offerings for the next year. At the same time he gives you a box of chocolates and a fine silk shawl from Holt Renfrew as a "Christmas present". Is there a conflict?

Question: how might we successfully manage the potential conflicts in this scenario? Using the DORMprinciple

References: DORMprinciple ; CDHO Registrants' Handbook

DORM Disclosure - Primary safeguard in managing any conflict of interest - Disclosing the nature of the conflict, including the potential benefit - Failing to disclose A breach of your professional obligations Disclose to your client, any other interested party, your employer, the College - Giving options - Provide clients with additional options Permits an informed choice and reduces pressure on them - Providing reassurance Common concerns for your clients Being insulted or put out if they do not accept your recommendation Inconsistent treatment Reassure your clients that choosing another product or service from the list will not affect their ability to receive professional services from you - Modifying the circumstances Making a small modification in a situation can remove or greatly reduce the potential for conflict Recommending a family business to a client, at no profit