You'll need to work closely with Opie, the VP of Operations to set objectives and design training for all impacted employees. Opie seems excited. He tells you, "This has to be a joint effort. I$\text{'}$m happy to lend my product and system knowledge, and you bring the training knowledge. Let's meet tomorrow afternoon to discuss what we need to prioritize to get started on this!"

Based on the material covered in this module and Chapter $5$ of our textbook,

Propose TWO specific and measurable learning objectives for the training.

Discuss your most important priorities for planning and designing the training

What do employees need to learn in this training? How will the Operations department need to contribute to the design of the training? How will the Talent Development team need to contribute? Will there be a need for any external training resources, and if so$,$ what?

raining Needs Assessment for new inventory system

PERSON ANALYSIS

Group $1$ Super$-$Users $$ approximately $250$ employees

These team members use all inventory systems extensively, will need $$super$-$user$$ privileges and will

need to understand all system functions listed below. This includes the Receiving and Distribution team

$($part of Operations$)$ and Accounting department.

FYI $$ this group includes about a $50/50$ split of team members who are happy that we are finally getting

a new inventory system vs$.$ team members who are unhappy because they are used to working within

the old system.

Group $2$ Moderate Users $$ approximately $500$ employees

These team members use all inventory systems frequently, but will not need all the privileges or

functions; generally they will need to be able to view and understand inventory information in the

system, but will not have the ability to make changes in the system. Primary system functions will be #s

$1,4,5$ & $6$ below. This includes the Manufacturing team $($part of Operations$),$ Sales, Quality Assurance,

Product Development, and Customer Service departments.

Group $3$ Micro Users $$ approximately $150$ employees

These team members should be aware of our inventory system, but probably will not use it frequently, if

at all. This includes HR$,$ Talent Development, Safety & Maintenance, and Administrative Support

departments. These groups will not need to take part in the training.

$$ All $3$ groups are diverse in terms of age, gender, ethnicity and tenure with SLUHE, Inc.

$$ Timeline to roll out the new inventory system and sunset the old system: $2$ months.

TASK ANALYSIS

Essential System Functions:

$1.$ Order placement

$2.$ Warehouse management

$3.$ Inventory Optimization & Demand forecasting

$4.$ Creating Reports, Recording, Receipts

$5.$ Barcode Scanning & RFID Tracking

$6.$ Order delivery