Question
Your agency is exploring ways to educate staff in ethical conduct. In a team meeting you propose that a factsheet be developed and be displayed
Your agency is exploring ways to educate staff in ethical conduct. In a team meeting you propose that a factsheet be developed and be displayed in the agency at all times. Your Principal thinks that this is a great idea and has asked you to draft a factsheet titled 'The Principles of Ethical Practice in Real Estate'.
Refer to the statutory and industry codes of conduct for ethical practices as a guide and develop a Factsheet that explains ethical practice and conduct using the following headings:
1. Client Relations
2. Protecting Your Client (disclosure of material facts and conflict of interest)
3. Acting with Professional Courtesy and Integrity
4. Demonstrating Fairness, Honesty and Respect
5. Clear Communication
6. Keeping Information Confidential, Private and Secure
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