Question
Your are a Manager of a Fast Food company. They have rolled out the plan to have Kiosk introduced at each of the outlet and
Your are a Manager of a Fast Food company. They have rolled out the plan to have Kiosk introduced at each of the outlet and also encourage customers to collect their food trays and dispose off the remaining once done. They have also introduced other food preparation measurements where most of the food would come in pre-prepped and the current staff will need to either reheat of do basic meal preps. This will reduce the Food health and Safety measurements required onsite and also the meal prep training that needs to be given. This will cause the staff at each facility to be reduced to of its current capacity and also increase the revenue for the Company. Instead of laying off the staff. The Company has increased the number of outlets to double its capacity and many of the existing staff would be relocated to the new openings which will happen over the next 1 year. Prepare the 7s Model to implement the Change. Analysis what are the current existing gaps in each of the 7S steps. 10marks Show what are the steps you will take in each of the 7 S category to align them together and have a common agreement in each of the 7s steps. 10marks Show the same in graphical format as well. 10 marks ________________________________________
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