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Your Assignment Your task is to prepare a report for the company's exec- utive committee on the effectiveness of these programs. Make certain it
Your Assignment Your task is to prepare a report for the company's exec- utive committee on the effectiveness of these programs. Make certain it is in the form of a professional business document. Your audience won't necessarily know about the organizational principles you're describing, so make sure you provide detailed explanations that someone in a real business can understand. When you write, make sure you touch on the follow- ing points: CC-1. Consider the five management systems as vari- ables in an experiment. Identify the indepen- dent and dependent variables, and explain how they are related to one another. CC-2. Based on the discussion of independent and de- pendent variables in the textbook, is there any- thing else you'd like to measure as an outcome? CC-3. Look over the data and decide which method of management appears most effective in gen- erating revenues and reducing turnover, and why. Which methods appear least effective, and why? CC-4. Are there any concerns you have about these data? CC-5. Does a comparison of the number of stores using each method influence your conclusions at all? CC-6. Does the fact that managers are select- ing the specific program to use (including Program I, which continues the status quo) affect the inferences you can draw about pro- gram success? CC-7. What are the advantages of randomly assign- ing different conditions to the stores instead of using this self-selection process? CC-8. How does the changing nature of the work- force and the economy, described in your text- book and in the case, affect your conclusions about how to manage retail employees? Does the participation of a more experienced work- force help or hurt these programs? Why might these programs work differently in an economy that isn't doing so poorly? CC-9. Claussen essentially designed the program on his own, with very little research into goal- setting and motivation. Based on your text- book, how well has he done? Which parts of the program appear to fit well with research evidence on goal-setting? What parts would you change to get more substantial improvements in employee motivation? CC-10. Describe the feelings employees might have when these systems are implemented that could help or hinder the program's success. What advice would you give managers about how to implement the programs so they match the principles of organizational justice describe in your textbook?
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