Your boss assigned you to order a projector to make a presentation for the HR department. You just received the order from a supplier that has serviced your company for many years. The order is for an Optoma UHD50X True 4K UHD projector, which you need for the presentation in 2 weeks. You ordered it two weeks ago, and it arrived a day earlier than listed by the supplier. When you open the package, the lens is broken. The lamp does not light, and the projector's casing is broke in a box with no damage. Write a letter/message to the retailer to explain the breakage, express your dissatisfaction with the shipment, and describe what you want the retailer to do to fulfill your shipment. Develop a response that includes examples and evidence to support your ideas and communicates the required message to your audience. Organize your message clearly and logically as appropriate for the audience. Use well-structured sentences, audience-appropriate language, and correct English. Instructions: 1. Each student is to write this message in a Word document. using the 3X3 writing process Phase 1: Analyzing, Anticipating, and Adapting Phase 2: Researching, Organizing, and Drafting Phase 3: Editing, Proofreading, and Evaluation 2. This message must be three paragraphs with the following:

Grading Rubric 1. Start with a compliment, then write a polite, clear, and accurate description of what happened and what you want. Who is your audience and how will they act.

2. The body of your message. Provide specific details of what happened. You may use bullet points to list and empathize the main points in a positive manner.

3. The conclusion must be in a positive manner and close with appreciation and an action request.