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Posted on May 18, 2024

Your boss at a communications company asks you to come up with ideas to prevent customers from switching to competitors, which they can do at

Your boss at a communications company asks you to come up with ideas to prevent customers from switching to competitors, which they can do at a low cost.

What should you recommend?

Threaten the competitors with legal action.

Take legal action against switching customers.

Examine demographic and socioeconomic trends.

Increase the quality of customer service.

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