Your boss came to you Monday, and noted that absent employees are getting to be a problem and it seems to be getting progressively worse. He did not share his source or analysis for the problem. He asked you to conduct a preliminary diagnosis of HR absentee records and advise him on a way forward in three days.

He asked if you think that the organization should appoint an internal "fixer" to get after the problem or hire an outsider.

1. What type of practitioner would you recommend; internal, external, or a team?

• If you recommend an internal consultation, what skills and experience would suggest that they bring to the table?
• If you recommend an external consultation, conduct a review of Internet sites that offer absentee services. Searching keywords such as absenteeism, technical assistance, and strategic coaching for absentee employees will help locate them. What consultant company would you recommend and why?
• If you recommend an internal and external team, what skills and experience would the internal consultant need, and what external company would you recommend for the problem?

1. What ethical issues would concern you about selecting a practitioner for the absentee and tardy employee problem?