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Your boss has tasked you to decrease the number of annual customer service complaints. What might you implement to achieve this? Reduce pay in the
Your boss has tasked you to decrease the number of annual customer service complaints. What might you implement to achieve this? Reduce pay in the customer service department. Reduce staff in the customer service department. Improve customer service training. Change how customer service is measured to reduce the number of complaints
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Technology Strategies For The Hospitality Industry
Authors: Peter Nyheim
1st Edition
0130305049, 9780130305046
