Your CIO has decided not to pay the ransom and has initiated the disaster recovery and business continuity plan. It is expected to take weeks to get all servers backup and operational. There is also the likelihood that it could happen again if the backdoor isn't closed. While you have been trying to find the root cause of the issue so that you can mitigate the risk of it happening again during the cleanup, you have been approached by several staff members and different area managers asking for updates. The frequent interruptions have made it difficult to manage the event. How could you best prevent this