Your class requires you to use a program you must download on your computer. You have waited until day 5 of the week to download the program, and you need it for an assignment that is due in 2 days. Now you are having issues with the program.

How do you approach solving this problem?

Whom would you contact first, and why?

What are the resources available to support you when obstacles arise?

Why is effective communication important in linking you to these resources?