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Your company has just announced a 7-percent price increase on your entire product line and you are meeting with your most important customer. he announces
Your company has just announced a 7-percent price increase on your entire product line and you are meeting with your most important customer. he announces that your competitor has already been to see her and will not raise prices for at least 24 months.
A. What do you do to keep the customer? Be specific.
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