Your company is considering case management software and other modern technology given it has grown significantly over the past 2 years. You are a member of the steering group responsible for determining a suitable solution.

Please provide your suggestions in identifying potential software (including brand, version, cost) or other technology, explaining how its features will improve the project work at the firm given it is manual now (paper-based).

Minimum 300 words for each question. References are required but not included in the word count.